Excellent article on the Biblical assessment of grumbling.
I. Grumbling versus legitimate concern.
A. Not all disagreement is unhealthy.
B. Grumblers express disagreement in unhealthy ways.
1) They seldom take the issue to those who can resolve it.
a) At worst, some want retribution more than resolution.
b) At best, they don't want leaders to think less of them.
2) They tend to aggressively build support for their cause.
a) Unwilling to remain a minority opinion, they beat the
bushes for sympathizers.
b) They hope to reverse consensus or block implementation
of decisions.
3) They use the Gideon strategy: creating the appearance of
greater numbers.
a) "I'm not the only one who feels this way."
b) When pressed, they refuse to talk specifics.
1> In one case, supporters feared defeat, only to win
by 90%.
C. Church business meetings tend to be "grumbler friendly."
II. Why the Bible condemns grumbling.
A. Grumbling denies God's ability to provide.
1) The Jews in front of the Red Sea out of fear lashed out at
the most convenient target, Moses, because they had
forgotten what God had done in Egypt.
B. Grumbling may be an attempt to intimidate.
1) In Exodus 16 they grumble against Moses to get him to return
to Egypt.
2) Change still threatens God's people today.
a) God's path is most often one of growth, not of comfort.
C. Grumblers debilitate God's leaders.
1) In Numbers 11 Moses was pushed to the point where he wanted
to take his life.
2) Grumbling is a form of Chinese water torture with a steady
drip of thoughtless, often anonymous complaints.
III. Five precautions to minimize grumbling and its effects.
A. Don't encourage complaints.
1) Grumblers often wax bolder and more influential when given
a ready audience.
2) Death by inattention is better than encouraging beefs.
a) Some grumblers will make their own Exodus.
b) With their absence the atmosphere will brighten.
B. Model a positive attitude.
1) A pastor's attitude is contagious.
2) Like Moses, Joshua, Gideon, and Nehemiah, choose to focus on
the positive side even when besieged by critics.
3) Communicate that God is in control.
4) Stay mentally, physically, and spiritually fresh.
C. Educate leaders.
1) Don't respond to second-hand criticism.
a) It's not biblical.
b) It's not helpful.
2) Matthew 18 shows how to resolve conflict.
D. Warn of the dangers. (many consider it normal for churches)
1) Complaining replaces prayer.
a) Prayer, not grumbling, is God's way to change things.
2) Grumblers earn a bad reputation.
a) In a church that values community, grumbling will
ostracize them.
3) Grumbling seduces people away from Jesus' model for handling
conflict.
4) Grumbling weakens a congregation's confidence in its leaders.
a) While natural, it is unhealthy to believe negative
reports about others.
b) Do not presume guilt instead of innocence.
c) Instead, presume the best rather than the worst.
E. Don't Grumble against Grumblers.
1) It is natural to see grumblers as "the enemy."
a) But our responsibility is not to accuse them but to pray
for them.
b) Christ will vindicate us.
2) Can chronic grumblers be reformed?
a) Difficult, but not impossible.
b) One complainer was babied, then ignored.
He found out that grumbling is unacceptable.
While they ignored his grumbling, they didn't ignore him.
They communicated that they valued him as a person.
That may be what most grumblers are searching for.