You will find, as you look back upon your life, that the moments that stand out are the moments when you have done things for others. Henry Drummond
New York City, where I live, is impressive at any time, but as Christmas approaches, it is overwhelming. Store windows blaze with lights and color, furs and jewels. Golden angels, 40 feet tall, hover over Fifth Avenue. Wealth, power, opulence-nothing in the world can match this fabulous display. Through the gleaming canyons, people hurry to find last-minute gifts. Money seems to be no problem. If here's a problem, it's that the recipients so often have everything that they need or want that it's hard to find anything suitable, anything that will really say, "I love you"
Last December, as Christ's birthday drew near, a stranger was faced with just that problem. She had come from Switzerland to live in an American home and perfect her English. In return, she was willing to act as secretary, mind the grandchildren, do anything she was asked. She was just a girl in her late teens. Her name was Ursula.
One of the tasks the employers gave Ursula was keeping track of the Christmas presents as they arrived. There were many! and all would require acknowledgement. Ursula kept a faithful record, but with a growing sense of concern. She was grateful to her American friends; she wanted to show her gratitude by giving them a Christmas present. But nothing that she could buy with her small allowance could compare with the gifts she was recording daily. Besides, even without these gifts, it seemed to her that her employers already had everything.
At night from her window, Ursula could see the snowy expanse of Central Park and beyond it the jagged skyline of the city. Far below, traffic hooted and traffic lights blinked red and green. It was so different from the silent majesty of the Alps that at times she had to blink back tears of the homesickness she was careful never to show. It was in the solitude of her little room, a few days before Christmas, that her secret idea came to her. It was almost as if a voice spoke clearly, inside her head. "It's true," said the voice, "that many people in this city have much more than you do. But surely there are many who have far less." Ursula thought long and hard. Finally on her day off, which was Christmas Eve, she went to a large department store. She moved slowly along the crowded aisles, selecting and rejecting things in her mind. At last, she bought something and had it wrapped in gaily colored paper.
She went out into the gray twilight and looked hopelessly around. Finally, she went up to a doorman, resplendent in blue and gold. "Excuse me, please," she said in a hesitant voice. "Can you tell me where to find a poor street?"
"A poor street?" said the puzzled man.
"Yes, a very poor street, the poorest in the city."
The doorman looked doubtful. "Well, you might try Harlem. Or down in the village. Or in the Lower East Side, maybe."
These names meant nothing to Ursula. She thanked the doorman and walked along, threading her way through the stream of shoppers until she came to a tall policeman. "Please," she said, "can you direct me to a very poor street in... in Harlem?"
The policeman looked at her sharply and shook his head. "Harlem's no place for you, Miss." And he blew his whistle and sent the traffic swirling past.
Holding her package carefully, Ursula walked on, head bowed against the sharp wind. If a street looked more poor than the one she was on, she took it. But none seemed like the slums she had heard about. Once she stopped a woman. "Please, where do the very poor people live?" But the woman gave her a stare and hurried on.
Darkness came sifting from the sky. Ursula was cold and discouraged and afraid of becoming lost. She came to an intersection and stood forlornly on the corner. What she was trying to do suddenly seemed foolish, impulsive and absurd. Then, through the traffic's roar, she heard the cheerful tinkle of a bell. On the corner opposite, a Salvation Army man was making his traditional Christmas appeal.
At once, Ursula felt better. The Salvation Army was a part of life in Switzerland, too. Surely this man could tell her what she wanted to know. She waited for the light, then crossed over to him. "Can you help me? I'm looking for a baby. I have here a little present for the poorest baby I can find." And she held up the package with the green ribbon and the gaily colored paper.
Dressed in gloves and an overcoat a size too big for him, he seemed a very ordinary man. But behind his steel-rimmed glasses his eyes were kind. He looked at Ursula and stopped ringing his bell. "What sort of present?" he asked.
"A little dress. For a small, poor baby. Do you know of one?"
"Oh, yes," he said. "Of more than one, I'm afraid."
"Is it far away? I could take a taxi, maybe?"
The Salvation Army man wrinkled his forehead. Finally he said, "It's almost six o'clock. My relief will show up then. If you want to wait, and if you can afford the ride, I'll take you to a family in my own neighborhood who needs just about everything."
"And they have a small baby?"
"A very small baby"
"Then," said Ursula joyfully, "I wait."
The substitute bell-ringer came. A cruising taxi slowed. In its welcome warmth, Ursula told her new friend about herself, how she came to be in New York, and what she was trying to do. He listened in silence, and the taxi driver listened, too. When they reached their destination, the driver said, "Take your time, Miss. I'll wait for you."
On the sidewalk, Ursula stared up at the forbidding tenement, dark, decaying, saturated with hopelessness. A gust of wind, iron-cold, stirred the refuse in the street and rattled the trash cans. "They live on the third floor," the Salvation Army man said. "Shall we go up?"
But Ursula shook her head. "They would try to thank me, and this is not from me." She pressed the package into his hand. "Take it up for me, please. Say it's from... from someone who has everything."
The taxi bore her swiftly back from dark streets to lighted ones, from misery to abundance. She tried to visualize the Salvation Army man climbing the stairs, the knock, the explanation, the package being opened, the dress on the baby. It was hard to do.
Arriving at the apartment house on Fifth Avenue where she lived, she fumbled in her purse. But the driver flicked the flag up. "No charge, Miss."
"No charge?" echoed Ursula, bewildered.
"Don't worry," the driver said. "I've been paid." He smiled at her and drove away.
Ursula was up early the next day. She set the table with special care. By the time she had finished, the family was awake, and there was all the excitement and laughter of Christmas morning. Soon the living room was a sea of gay discarded wrappings. Ursula thanked everyone for the presents she received. Finally, when there was a lull, she began to explain hesitantly why there seemed to be none from her. She told about going to the department store. She told about the Salvation Army man. She told about the taxi driver. When she finished, there was a long silence. No one seemed to trust themselves to speak. "So you see," said Ursula, "I try to do a kindness in your name. And this is my Christmas present to you.
How do I happen to know all this? I know it because ours was the home where Ursula lived. Ours was the Christmas she shared. We were like many Americans, so richly blessed that to this child from across the sea there seemed to be nothing she could add to the material things we already had. And so she offered something of far greater value: a gift of the heart, an act of kindness carried out in our name.
Strange, isn't it? A shy Swiss girt alone in a great impersonal city. You would think that nothing she could do would affect anyone. And yet, by trying to give away love, she brought the true spirit of Christmas into our lives, the spirit of selfless giving. That was Ursula's secret-and she shared it with us all.
Norman Vincent Peale
