A.W. Tozer emphasizes the importance of learning from literary 'masters' to enhance our speaking and writing skills. He explains that effective communication involves elements like pitch, tempo, and tone, which can be absorbed through attentive listening and reading. Tozer recommends various authors, including John Bunyan and Charles Dickens, whose works exemplify clarity, elegance, and artistry. He encourages readers to engage with these texts to develop their own verbal skills and appreciate the beauty of language. Ultimately, Tozer highlights that reading is a form of listening that enriches our understanding and expression.