04.13. Don't Block Traffic

13. DON’T BLOCK TRAFFIC

Avoid standing in the way, physically, of the person whom you are trying to win. I have seen a worker stand between the seats, and the person with whom he was dealing would have difficulty getting past him into the aisle. Always stand to one side. Make it easy for him to move. Say to him, "If you will come, I am sure these folks will be glad to let you pass." Sometimes it is well to say to the person between him and the aisle, "Would you please step aside and permit him to pass?" Use the same type of courtesy you would with a guest in your home. Scores of times when I have seen a worker "blocking" the way, I have walked back and said, "I am sure this friend wants to come; please let him pass," and immediately he has stepped out.